Finding a good auto repair facility is always a concern, especially when the unexpected happens. ASE-certified automotive technicians and other service professionals can be identified in several ways. The most obvious is to look for the ASE sign on the facility. Once inside, most establishments proudly display the ASE certificates earned by their technicians in their office or waiting room. Finally, the technicians may be wearing an ASE patch on the shoulder of their uniform. All ASE-certified professionals are proud of their achievement and are more than willing to show you their credentials.
ASE has years of experience helping the automotive industry verify the skills and knowledge of the technicians working at dealerships, independent repair shops, collision shops, franchises, fleets, and more. Car owners and the service and repair industry regard ASE certification as the standard measure of competency and a guide to quality auto repairs.
An ASE Certified mechanic is a mechanic who has fulfilled the voluntary requirements for certification by the National Institute for Automotive Service Excellence. Mechanics who have ASE certifications are generally viewed as more desirable candidates for employment by companies which hire mechanics, such as auto body shops, car dealers, and bus yards. ASE certification can also be reassuring for individual consumers who want to ensure that their vehicles receive work from competent, highly professional mechanics.
To become ASE certified, a mechanic has to demonstrate at least two years of work experience, and pass at least one specialty test. ASE testing is offered twice a year to candidates who are interested in certifying. When a test-taker passes the test, he or she becomes an ASE Certified mechanic, with a requirement to renew every five years. Mechanics can take tests in a wide variety of systems, such as heating/cooling systems, brakes and suspension, or drive train.
Mechanics can also pursue Master Certification. An ASE Certified Master mechanic has taken a series of subject tests to demonstrate competence in an array of vehicle systems. ASE Master Certification is offered for automotive, collision repair, engine machinist, medium-heavy truck, school bus, transit bus, and truck equipment areas of specialty. Each area includes a number of ASE exams which must be successfully passed by the candidate in order to achieve Master Certification.
Going to an ASE Certified mechanic can ensure that a car gets the service it needs from a technician who has demonstrated commitment to professionalism, continuing education, and proper training. An ASE Certified mechanic backs his or her services with a commitment to ethical practices, which distinguishes mechanics with this certification from mechanics who lack formal certification. Having ASE Certification does not necessarily mean that a mechanic will be better or more skilled than one who does not hold an ASE Certificate, but it does mean that the ASE Certified mechanic has met a minimum standard of practice, and that he or she takes the work seriously.
We at All Wheel Alignment & Brake strive to be the most versatile, honest, and skilled repair facility providing the excellent service our community can trust. The National Institute for Automotive Service Excellence (ASE) has some tips of finding a good repair establishment and this is exactly what you will find at our Facility:
- Start shopping for a repair facility before you need one.
- Ask friends and associates for recommendations; consult local consumer organizations.
- Arrange for alternate transportation in advance so you will not feel forced to choose a shop based solely on location.
- Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.
- Look for a courteous staff, with a service writer willing to answer all of your questions.
- Look for policies regarding labor rates, diagnostic fees, guarantees, acceptable methods of payment, etc.
- Ask if the repair facility specializes or if it usually handles your type of repair work.Look for signs of professionalism in the customer service area such as civic, community, or customer service awards.
- Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification by ASE.
- Reward good service with repeat business and customer loyalty.