|
Who Makes the NAPA "Peace of Mind"
Warranty?
The warranty is made by the independent NAPA AutoCare Center
(A&A Engines, Inc.) who is so named on the repair order and thus
performs the services/repairs on your vehicle. The warranty will be
honored by any NAPA Auto Care Center participating in this program,
or other repairing facility authorized in the United States. This
warranty is not a warranty by the National Automotive Parts
Association (NAPA), its employees, stores or member companies -- or
the warranty program administrator, AMERAAN, INC.
What
is Covered by this Warranty?
The warranty covers the following types of repairs and
services:
-
Air
conditioning, heating and climate control systems
-
Brake
system
-
Engine
cooling system
-
Starting and charging systems
-
Engine
performance, driveability diagnosis and repair
-
Electrical system
-
Emission control system
-
Exhaust
system
-
Fuel
systems
-
Ignition system
-
Electronic engine management system, other on-board computer
systems (engine, body, brake and suspension computers) and
cruise control systems
-
Steering/suspension systems, wheel bearings, CV
joints/U-joints half-shafts and driveshafts
-
Other
minor repairs
The
AutoCare Center warrants that the above repairs and services
performed at this location will be free from defects in
materials and workmanship
for twelve months or 12,000 miles, whichever comes first,
measured from the date of the repair and the odometer reading
shown on the repair order. The warranty is conditioned on the
vehicle being subjected only to normal, non-commercial use and
receiving reasonable and necessary maintenance during the
warranty period. Warranty repair costs shall in no case exceed
the costs of the original repair or service. If there is a
defect in either materials or workmanship within the warranty
period, the Dealer shall have the option to either perform
remedial service work at no charge to you, replace the defective
warranted part(s) without charge to you or refund the entire
charge for the warranted repairs, minus any previous refund.
Where You Can
Obtain Warranty Service?
If you are less than 25 miles away from the originating repairing
NAPA AutoCare "Peace of Mind" Warranty Program location, you must
return your car to the NAPA AutoCare location where the warranted
service was performed and present your copy of the repair order to
the AutoCare Center. If you are unable to return to the NAPA
AutoCare "Peace of Mind" Warranty Program location, then you may
take your vehicle to any participating location authorized to
perform such work in your area. If you are not aware of a
participating NAPA AutoCare location in your area, then you must
call the NAPA AutoCare Warranty Center, at 1-800-452-NAPA, from 8:00
a.m. to 8:00 p.m. (Eastern Standard Time), Monday through Saturday.
The Warranty Center will direct you to the nearest participating
NAPA AutoCare location. If there are no such locations authorized to
perform such work in your area, the Warranty Center will direct you
to an authorized non-NAPA AutoCare Warranty Program location.
What You
Must Do To Obtain Warranty Service?
You must keep a copy of the repair order and present it
when seeking service under this warranty. If warranty work is
performed at a participating NAPA AutoCare Center, you must
temporarily surrender possession of the repair order. If there
is no NAPA AutoCare Center in your area, you must obtain
authorization from the NAPA AutoCare Warranty Center prior to
any warranty repair work by calling 1-800-452-NAPA. If the
non-NAPA AutoCare Warranty Program location will not accept
payment from the Warranty Center, you must pay for the warranty
service and submit your original repair order and warranty
service repair order to the Warranty Center for reimbursement.
In all cases, the original document(s) will be returned to you
as soon as practicable by the NAPA AutoCare Warranty Center.
Top of Page
|
